Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Ulm crews are already moving. Hirex Water Damage sends licensed technicians straight to your New Ulm address with extraction equipment already loaded and running.
Hirex Water Damage started because homeowners in New Ulm, MN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Ulm roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Flood Damage Cleanup in New Ulm isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New Ulm, MN, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside New Ulm, MN so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any New Ulm property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Ulm call at a time.
The most expensive New Ulm restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our New Ulm team and get a straight answer on how urgent it is.
Whether it's one bedroom carpet or an entire flooded commercial floor, our New Ulm crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every New Ulm rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For New Ulm homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial New Ulm accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a New Ulm job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every New Ulm drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
Every New Ulm estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside New Ulm, MN means New Ulm response times usually beat the national average by a wide margin.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a New Ulm job done, and getting there again is on us, not you.
A short call with our New Ulm dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your New Ulm property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Our New Ulm technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the New Ulm work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Because our equipment is staged inside New Ulm, MN, most New Ulm calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every New Ulm job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for New Ulm properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a New Ulm insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our New Ulm crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our New Ulm work — restaurants, offices, and multi-unit buildings included.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most New Ulm jobs.
Quick extraction and drying in New Ulm significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Our New Ulm guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our New Ulm crews cover that full radius.
New Ulm is our home base, and our reach extends across New Ulm, MN through a network of staged equipment and on-call technicians. If your address falls inside or near New Ulm, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Ulm, New Ulm, MNOne call gets you a New Ulm-based team, not a routed national queue.
Call +1-844-578-1604