A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians straight to your New Ulm address with extraction equipment already loaded and running.
Hirex Water Damage started because homeowners in New Ulm, MN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Ulm roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Structural Drying in New Ulm isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout New Ulm, MN, so you're protected from the moment our truck pulls into the driveway.
Our New Ulm, MN-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a New Ulm property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one New Ulm call at a time.
Water damage doesn't always look dramatic at first — some of the costliest New Ulm jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our New Ulm dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our New Ulm teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every New Ulm rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in New Ulm, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial New Ulm accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a New Ulm job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our New Ulm crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our New Ulm, MN warehouse keeps drying equipment close, which typically puts a New Ulm tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Our New Ulm team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your New Ulm property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Our New Ulm technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the New Ulm work order, not just in an ad. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Because our equipment is staged inside New Ulm, MN, most New Ulm calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the New Ulm job before any drying equipment starts running.
Around-the-clock coverage in New Ulm includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a New Ulm insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups in New Ulm using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New Ulm tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in New Ulm, including retail, restaurants, and office space.
Most New Ulm residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Quick extraction and drying in New Ulm significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our New Ulm crews cover that full radius.
New Ulm is our home base, and our reach extends across New Ulm, MN through a network of staged equipment and on-call technicians. If your address falls inside or near New Ulm, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Ulm, New Ulm, MNOne call gets you a New Ulm-based team, not a routed national queue.
Call +1-844-234-5373