Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Ulm crews are already moving. We dispatch New Ulm units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in New Ulm, MN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Ulm roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Burst Pipe Cleanup in New Ulm isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New Ulm, MN, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a New Ulm, MN warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any New Ulm property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Ulm call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in New Ulm started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our New Ulm line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our New Ulm crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our New Ulm units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in New Ulm, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
New Ulm businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New Ulm get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every New Ulm drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside New Ulm, MN means New Ulm response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a New Ulm job done, and getting there again is on us, not you.
Our New Ulm team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your New Ulm property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Every New Ulm job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the New Ulm work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Because our equipment is staged inside New Ulm, MN, most New Ulm calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the New Ulm job before any drying equipment starts running.
Our New Ulm on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a New Ulm job as complete.
Yes, our New Ulm crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Yes, we regularly respond to commercial and multi-unit losses in New Ulm, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a New Ulm home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Our New Ulm coverage extends through the zip codes shown here and into nearby New Ulm, MN communities.
Our New Ulm dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout New Ulm, MN for larger losses. If your address falls inside or near New Ulm, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Ulm, New Ulm, MNCall now and speak with a real New Ulm dispatcher, not a national call center.
Call +1-844-234-5373