Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Ulm crews are already moving. Hirex Water Damage sends licensed technicians straight to your New Ulm address with extraction equipment already loaded and running.
We built our New Ulm branch after hearing the same complaint over and over from New Ulm, MN property owners — the "24/7" number that never actually answers. Every technician on our New Ulm roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Flood Damage Repair in New Ulm isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and New Ulm, MN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a New Ulm, MN warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any New Ulm property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Ulm call at a time.
Water damage doesn't always look dramatic at first — some of the costliest New Ulm jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our New Ulm line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the New Ulm response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every New Ulm rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in New Ulm, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial New Ulm accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our New Ulm crews are trained for exactly that protocol.
On top of standard drying, our New Ulm crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside New Ulm, MN means New Ulm response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our New Ulm dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available New Ulm crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
We measure moisture with instruments, not guesswork, and we won't sign off on a New Ulm job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your New Ulm paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Local staging inside New Ulm, MN typically gets a New Ulm technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every New Ulm job, not an add-on option.
Our New Ulm on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a New Ulm job as complete.
Yes, our New Ulm crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our New Ulm work — restaurants, offices, and multi-unit buildings included.
Most New Ulm residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the New Ulm service, not an upsell.
We stand behind every New Ulm job with a documented dry-standard guarantee and a 30-day callback policy.
We cover New Ulm and the surrounding zip codes listed below, plus neighboring communities throughout New Ulm, MN.
Beyond New Ulm itself, our coverage extends across nearby zip codes, with additional New Ulm, MN crews available for large-scale or commercial losses. If your address falls inside or near New Ulm, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Ulm, New Ulm, MNCall now and speak with a real New Ulm dispatcher, not a national call center.
Call +1-844-234-5373