Pipes don't wait for daylight to fail, and our New Ulm dispatch team doesn't wait for morning to respond. We dispatch New Ulm units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in New Ulm, MN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Ulm roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair in New Ulm isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and New Ulm, MN licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our New Ulm, MN-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Ask any New Ulm property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Ulm call at a time.

Water damage doesn't always look dramatic at first — some of the costliest New Ulm jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our New Ulm dispatcher will give you an honest read on urgency, not a sales pitch.
We size the New Ulm response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every New Ulm rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in New Ulm, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial New Ulm accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our New Ulm crews are trained for exactly that protocol.
We apply antimicrobial treatment during every New Ulm drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Because our equipment cache sits inside New Ulm, MN, most New Ulm calls see a technician on-site in under 60 minutes.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a New Ulm job done, and getting there again is on us, not you.
Our New Ulm team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your New Ulm property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

We measure moisture with instruments, not guesswork, and we won't sign off on a New Ulm job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your New Ulm paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most New Ulm dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every New Ulm job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for New Ulm properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our New Ulm crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New Ulm tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in New Ulm, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most New Ulm jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the New Ulm service, not an upsell.
Our New Ulm guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our New Ulm coverage extends through the zip codes shown here and into nearby New Ulm, MN communities.
Beyond New Ulm itself, our coverage extends across nearby zip codes, with additional New Ulm, MN crews available for large-scale or commercial losses. If your address falls inside or near New Ulm, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Ulm, New Ulm, MNCall now and speak with a real New Ulm dispatcher, not a national call center.
Call +1-844-833-1325